Thank you for taking the time to fill out our quality survey. Your comments and suggestions will help us to better serve you in the future.

We have requested feedback in five categories: Service, Standards, Drivers, Billing, and Promotions. Please rate each category accordingly and add any additional comments below.

Name
Location
Email Address  
    (Optional - Enter if you would like to be notified via email of monthly specials.)
Customer Service
 
Courteous, Knowledgeable, Professional
1 - Poor 2 - Below Average 3 - Average 4 - Above Average 5 - Excellent Not Applicable
Follow-up, Response time
1 - Poor 2 - Below Average 3 - Average 4 - Above Average 5 - Excellent Not Applicable
Comments
Quality Standards
Pressing
1 - Poor 2 - Below Average 3 - Average 4 - Above Average 5 - Excellent Not Applicable
Stain removal/Collars
1 - Poor 2 - Below Average 3 - Average 4 - Above Average 5 - Excellent Not Applicable
Repairs (i.e. buttons)
1 - Poor 2 - Below Average 3 - Average 4 - Above Average 5 - Excellent Not Applicable
Packaging, Presentation
1 - Poor 2 - Below Average 3 - Average 4 - Above Average 5 - Excellent Not Applicable
Comments
Drivers
 
Courteous and Professional
1 - Poor 2 - Below Average 3 - Average 4 - Above Average 5 - Excellent Not Applicable
Informative, answers questions knowledgeably.
1 - Poor 2 - Below Average 3 - Average 4 - Above Average 5 - Excellent Not Applicable
Comments
Billing
 
Timeliness, Accuracy
1 - Poor 2 - Below Average 3 - Average 4 - Above Average 5 - Excellent Not Applicable
Statement Form
1 - Poor 2 - Below Average 3 - Average 4 - Above Average 5 - Excellent Not Applicable
Comments
Future Promotions
 
Rate our past Promotions
1 - Poor 2 - Below Average 3 - Average 4 - Above Average 5 - Excellent Not Applicable
Comments
 
What types of monthly promotions would you like to see in the future?
Comments
Would you like a return response on any concerns you may have?
Yes

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